Notice: Please ensure availability of water and electricity before proceeding with booking.

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Booking & Cancellation Policy:

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You can cancel the scheduled services by giving no less than 24 hours notice. In case the service is cancelled, the company requires the Customer to pay a 30% cancellation fee. If you the Customer reschedules the service to a different day and time, no cancellation/rescheduling fee is required.

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The Customer will also be charged a rescheduling fee of 30% if:

 

• Our cleaners arrive at the Customer’s address and are unable to gain access to the Customer’s property, through no fault of the Company. 

• If the customer or third-party have prevented the cleaner to do their job, the Customer can cancel the scheduled services by giving no less than 24 hours prior notice. 

• If the service is booked with less than 24-hours from when it takes place, the Client waives the right to cancel the booking. 

• In case the service is cancelled, the company requires the customer to pay a 30% cancellation fee.  

 

There is an administration fee for cancellation equal to 30% of the cleaning service total if cancellation is made in less than 24 hours to appointment.

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The Customer will also be charged a rescheduling fee of 30% if:

• If the Customer reschedules the service upon arrival of the Cleaning Operative onsite.

• Our cleaners arrive at the Customer’s address and are unable to perform their duties as a result of lack of electricity or water (required for all services except fumigation).

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Locations Notice: 

Unfortunately we do not cover all locations in Lagos for example, Ibeju, Epe, Badagry and other locations in the outskirts. If you will like to confirm if your location is covered please give us a call 0n 0702 500 4764.