Privacy Policy
Here at Swoosh we take your privacy and the processing of your personal data very seriously. Therefore, we have prepared this Privacy Notice where we describe our contact details, information regarding what personal data we process and what rights you have towards us and how you may defend them. Always feel free to contact us if you have any questions about our processing of personal data or this Privacy Notice.
Contact Details to the Controller
Name of the company: Swoosh Cleaning & Restoration Services
National company registration number: 3201375
Country of operation: Nigeria
E-mail address: hello@swooshnigeria.com
Phone number: 0702 593 7791
Address: 26 Professor Kiumi Akingbehin Street Lekki Phase 1
What is personal data?
“Personal data” is any information relating to an identifiable or identified person (you as a user). An identifiable person is someone who can be identified, directly or indirectly, for example by reference to an identification number or to one or more factors specific to his or her physical, physiological, mental, economic, cultural or social identity.
We may process your personal data when you;
– Submit or make a booking through our website or by other means of direct contact with us
– Subscribe to our newsletter
– Complete a contact or enquiry form on our website
– Send us feedback via our website or other direct contact channels
– Respond to our marketing communication
– Correspond with us by telephone, post or email, in which case we may keep a record of the correspondence and retain the personal data in accordance with the segment on “Personal data which we handle” below
Personal data which we handle
Your personal data may only be processed by us with your given consent, when it is necessary for the performance of a contract to which you are a party, or when it is necessary for our compliance with a legal obligation. The processing of the personal data, the specific purposes for the processing, the legal basis for the processing, and for how long we store your personal data, is described below.
Email address
We may collect and process your email address in order to send purchase confirmations and invoices to you as a client, and for future offers from time to time. All such processing is based on your consent and the data will be kept till the end of our business relationship or until you withdraw your consent. Your email address will be shared with our cleaners and contractors.
Home address
When you have ordered our service, we will collect from you directly and process your home address, as we will need have access to the premises to conduct the cleaning. The processing is necessary for our performance of a contract to which you are a party and your consent, and the data will be kept until the termination of our business contract or when you withdraw your consent, whichever is the longer.
Professional details
When the company that you represent has ordered our services, your professional and/or employment details may be processed by us. The personal data is in such case processed based on your consent and will be kept until you withdraw your consent. These data will be shared with our cleaners and cleaning contractors.
Photos/images
At times, we may request photos/images from you to provide you as a client with the most accurate quote. Our processing will in such case be based on your consent when you provide us with such images, and the images will be kept for up to three weeks.
Third-party websites
When using our site, you may be directed to third-party websites beyond our sphere of influence. We are not responsible for the content or the privacy policy on such other sites.